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Frequently Asked Questions About Our Rental Services

Our main office is open Monday through Saturday from 8:00am to 4:30pm as you can call us at (246) 420-6372. Yet vehicles can be dropped off or delivered 7 days a week at the most convenient times.
Local laws require you to have a visitor’s permit for rental vehicles. Please read our Terms and Conditions page for more information.
Direct Car Rentals Ltd. provides vehicle insurance (not optional). We also have extended protection insurance (without a deductible) that is available. Please look at our Terms and Conditions page to learn about our rental services.
If you are traveling with small children, it is highly recommended that you place them in the appropriate safety seats when driving any rental vehicle to protect them in case of car accidents. Direct Car Rentals Ltd. does offer car safety seat rentals. Contact our office for more information.
We provide free airport delivery and pickup. Our company also offers luggage transfers.
Yes. You must be between the age of 25 to 75 to rent a vehicle. From age 75 – 80, we require a typed doctor’s letter which certifies that you are physically and emotionally fit to drive.
We allow up to 2 drivers to operate the rental vehicle at no extra charge. If you want to add more than 2 drivers, then each additional driver will be charged at $5.00 per day/per driver.
Yes. If you cancel or “no show” your reservation the same day, we charge a $100 fee.

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